Ghislaine de CHAMBINE
Exhibition Director


The only exhibiton One to One meetings with business meetings on the theme of customer relations and digital marketing.

CUSTOMER RELATIONSHIP & MARKETING MEETINGS is a business event dedicated to professionals in customer relationship and digital marketing whose objective is to promote direct “face to face” between Top Decision Makers and Exhibitors through pre-organized and highly qualified meetings before the event, in a relaxed atmosphere.

The concept

2 days of networking

Business meetings

Business lunches

Who's exhibiting?

Top decision-makers

For 3 days, marketing/communication departments, customer relationship departments and branch heads from all sectors of activity meet together.

Salary size

  • less than 100 employees
  • from 100 to 500 employees
  • More than 500 employees


  • BtoB
  • BtoC
  • BtoB & BtoC


  • Customer Relationship Management
  • Marketing
  • E-commerce
  • CIO & CEO

accredited visitors

Are you looking for a service provider in digital marketing or customer relationship management?

CRM&M Meetings is the place to be to meet the key players in the sectors!

Who exhibits ?

Customer Relationship & Customer insights

  • Customer Relationship
  • Contact centre and telephone marketing
  • Contact centers software
  • Customer relationship monitoring
  • Self care tools
  • CRM solutions and social CRM
  • Customer interaction management
  • Artificial intelligence, bots
  • Voice solutions
  • Relationship and customer experience consulting
  • Telecom / VOIP operator
  • Training and human resources
  • Workstation ergonomics
  • Employee support tools
  • Cloud computing
  • Mobile services
  • Solutions for customers with disabilities
  • Conversation analysis
  • Facial recognition
  • Customer insights
  • Big data and customer intelligence
  • Listening to customers
  • Voice of the Customer analysis
  • Analysis of customer verbatim
  • Customer journey modeling
  • Customer data collection and processing
  • Analysis of customer data
  • E-réputation
  • Social media monitoring
  • Quantitative and qualitative customer research
  • Mystery shopping studies
  • Digitales Researches


  • Affiliation
  • Database
  • Big Data / Analytics
  • Content Marketing
  • Digital to store
  • Data Management Platform
  • E-mail Marketing
  • E-publicité, Retargeting
  • Relationship marketing
  • Mobile marketing / Multidevices & responsive design
  • Social selling
  • RTB / Adexchange
  • Rich and Video Marketing / Podcast
  • Services and e-commerce tools
  • Social Marketing
  • Digital strategy
  • Web Analytics
  • A/B Testing
  • Analytics / Audience measurement
  • SMS/MMS routing platform
  • Marketing Automation
  • Performance marketing
  • E-Merchandising
  • Sales Enablement / Plateforme d’aide à la vente
  • Inbound Marketing



Attend an exceptional keynote, led by a speaker who is a specialist in the sector.

Exhibitor workshops

CRM&M Meetings, offers you a rich program of workshops organized by our exhibitors.

Our Partners

Official Partner

Institutional Partners

Web Partners

Gala evening Partners

Media Partners