Ariane GIORNO‑ABBOU
Exhibition Director

EDITORIAL

The only exhibiton One to One meetings with business meetings on the theme of customer relations and digital marketing.

CUSTOMER RELATIONSHIP & MARKETING MEETINGS is a business event dedicated to professionals in customer relationship and digital marketing whose objective is to promote direct “face to face” between Top Decision Makers and Exhibitors through pre-organized and highly qualified meetings before the event, in a relaxed atmosphere.

The concept

2 days of networking

Business meetings

Business lunches

Visitors

Top decision-makers

For 3 days, marketing/communication departments, e-commerce direction, customer relationship departments and branch heads from all sectors of activity meet together.

Salary size

  • less than 100 employees
  • from 100 to 500 employees
  • More than 500 employees

Marketplace

  • BtoB
  • BtoC
  • BtoB & BtoC

Typology

  • Customer Relationship Management
  • Marketing
  • E-commerce
  • CIO & CEO

accredited visitors

Are you looking for a service provider in digital marketing or customer relationship management?

CRM&M Meetings is the place to be to meet the key players in the sectors!

Exhibitors

Customer Relationship & Customer insights

  • Analysis of customer data
  • Analysis of customer verbatim
  • Big data and customer intelligence
  • Biometric authentication solutions
  • Business skills analysis (planning/human resources management)
  • Call centers, contact centers
  • Callbot, Chatbot and Messagingbot solutions
  • Certification organization
  • Cloud computing
  • Consulting in organization and management
  • Contact centers software
  • Conversation analysis, speech analysis
  • CRC Quality Control
  • CRM Onboarding
  • CRM solutions and social CRM
  • Customer data collection and processing
  • Customer identification solutions
  • Customer insights
  • Customer interaction management
  • Customer journey modeling
  • Customer loyalty management
  • Customer Relationship
  • Customer relationship monitoring
  • Cybersecurity
  • Digital surveys
  • Employee support tools
  • E-réputation
  • Hosted Application Service Provider (ASP)
  • Human resources management
  • Integrator SSII
  • Listening to customers
  • Mobile services
  • Mystery shopping studies
  • Outsourcing of customer relationship
  • Press
  • Quantitative and qualitative customer research
  • Relationship and customer experience consulting
  • Robotic process automation software
  • Self care tools
  • Social media monitoring
  • Solutions for customers with disabilities
  • Solutions for email platforms
  • Solutions using artificial intelligence
  • Telecom / VOIP operator
  • Telecommunications and computer services
  • Training organization
  • Video call platform
  • Voice of the Customer analysis
  • Voice of the customer monitoring
  • Voice solutions
  • Workstation ergonomics

MARKETING DIGITAL

  • Advertisings / Adnetworks
  • Affiliate Marketing
  • Analytics / audience measurement
  • Client Community Platform
  • Collaborative marketing platform for networks animation
  • Content marketing / Brand Content
  • Data visualization
  • Databases
  • DMP / CDP
  • Drive / Web to store
  • E-commerce services and tools
  • Email marketing
  • Geomarketing / geolocation
  • Inbound Marketing
  • Influence marketing
  • Marketing attribution solution
  • Marketing Automation
  • Mobile marketing / mobile applications
  • Multi-channel relationship marketing
  • Multilingual solutions
  • Online advertising / retargeting
  • Online merchandising (Search&Navigation, Recommendation&Personalization)
  • Payment and analytics tools
  • Performance marketing
  • Personalisation
  • Platform to automate the local marketing of the networks
  • Programmatic / Adserving
  • Replatforming / Refonte / Migration
  • Rich and Video marketing
  • RTB / Ad exchanges
  • Sales Enablement / Plateforme d’aide à la vente
  • SEM/SEO
  • SMS/MMS routing platforms
  • Social Marketing / Social Selling
  • TV analytics tools
  • Virtual/augmented reality marketing operations
  • Virtual reality / Augmented reality

Highlights

Keynote

Attend an exceptional keynote, led by a speaker who is a specialist in the sector.

Exhibitor workshops

CRM&M Meetings, offers you a rich program of workshops organized by our exhibitors.

Our Partners

Official Partner

Institutional Partners

Web Partners

Gala evening Partners

Media Partners