EDITORIAL Concept Visitors Exhibitors Highlights

Ariane GIORNO‑ABBOU
Exhibition Director

EDITORIAL

The only exhibiton One to One meetings with business meetings on the theme of customer relations and digital marketing.

CUSTOMER RELATIONSHIP & MARKETING MEETINGS is a business event dedicated to professionals in customer relationship and digital marketing whose objective is to promote direct “face to face” between Top Decision Makers and Exhibitors through pre-organized and highly qualified meetings before the event, in a relaxed atmosphere.

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The concept

2 days of networking

Business meetings

Business lunches

More

Visitors

Top decision-makers

Marketing/communication departments
E-commerce departments
Digital marketing departments
General management
Customer relationship departments
CRM departments
Customer Experience departments
Buyers and prescribers of solutions/products at the reseller

Salary size

  • less than 100 employees
  • from 100 to 500 employees
  • More than 500 employees

Marketplace

  • BtoB
  • BtoC
  • BtoB & BtoC

Typology

  • Customer Relationship Management
  • Marketing
  • E-commerce
  • CIO & CEO
BECOME TOP DECISION-MAKERS

accredited visitors

Are you looking for a service provider in digital marketing or customer relationship management?

CRM&M Meetings is the place to be to meet the key players in the sectors!

Visitor Accreditation

Exhibitors

Customer Relationship & Customer insights

  • Analysis of customer data
  • Analysis of customer verbatim
  • Big data and customer intelligence
  • Biometric authentication solutions
  • Business skills analysis (planning/human resources management)
  • Call centers, contact centers
  • Callbot, Chatbot and Messagingbot solutions
  • Certification organization
  • Cloud computing
  • Consulting in organization and management
  • Contact centers software
  • Conversation analysis, speech analysis
  • CRC Quality Control
  • CRM Onboarding
  • CRM solutions and social CRM
  • Customer data collection and processing
  • Customer identification solutions
  • Customer insights
  • Customer interaction management
  • Customer journey modeling
  • Customer loyalty management
  • Customer Relationship
  • Customer relationship monitoring
  • Cybersecurity
  • Digital surveys
  • Employee support tools
  • E-réputation
  • Hosted Application Service Provider (ASP)
  • Human resources management
  • Integrator SSII
  • Listening to customers
  • Mobile services
  • Mystery shopping studies
  • Outsourcing of customer relationship
  • Press
  • Quantitative and qualitative customer research
  • Relationship and customer experience consulting
  • Robotic process automation software
  • Self care tools
  • Social media monitoring
  • Solutions for customers with disabilities
  • Solutions for email platforms
  • Solutions using artificial intelligence
  • Telecom / VOIP operator
  • Telecommunications and computer services
  • Training organization
  • Video call platform
  • Voice of the Customer analysis
  • Voice of the customer monitoring
  • Voice solutions
  • Workstation ergonomics

MARKETING DIGITAL

  • Advertisings / Adnetworks
  • Affiliate Marketing
  • Analytics / audience measurement
  • Client Community Platform
  • Collaborative marketing platform for networks animation
  • Content marketing / Brand Content
  • Data visualization
  • Databases
  • DMP / CDP
  • Drive / Web to store
  • E-commerce services and tools
  • Email marketing
  • Geomarketing / geolocation
  • Inbound Marketing
  • Influence marketing
  • Marketing attribution solution
  • Marketing Automation
  • Mobile marketing / mobile applications
  • Multi-channel relationship marketing
  • Multilingual solutions
  • Online advertising / retargeting
  • Online merchandising (Search&Navigation, Recommendation&Personalization)
  • Payment and analytics tools
  • Performance marketing
  • Personalisation
  • Platform to automate the local marketing of the networks
  • Programmatic / Adserving
  • Replatforming / Refonte / Migration
  • Rich and Video marketing
  • RTB / Ad exchanges
  • Sales Enablement / Plateforme d’aide à la vente
  • SEM/SEO
  • SMS/MMS routing platforms
  • Social Marketing / Social Selling
  • TV analytics tools
  • Virtual/augmented reality marketing operations
  • Virtual reality / Augmented reality

Highlights

PLENARY CONFERENCES

Attend 2 plenary conferences, led by speakers who are specialists in the sector.

Program

Exhibitor workshops

CRM&M Meetings, offers you a rich program of workshops organized by our exhibitors.

Program