
Ariane GIORNO‑ABBOU
Exhibition Director
EDITORIAL
The only exhibiton One to One meetings with business meetings on the theme of customer relations and digital marketing.
CUSTOMER RELATIONSHIP & MARKETING MEETINGS is a business event dedicated to professionals in customer relationship and digital marketing whose objective is to promote direct “face to face” between Top Decision Makers and Exhibitors through pre-organized and highly qualified meetings before the event, in a relaxed atmosphere.
The concept
2 days of networking

Business meetings

Business lunches

Visitors
Top decision-makers
Salary size
- less than 100 employees
- from 100 to 500 employees
- More than 500 employees
- less than 100 employees
- from 100 to 500 employees
- More than 500 employees
Marketplace
- BtoB
- BtoC
- BtoB & BtoC
- BtoB
- BtoC
- BtoB & BtoC
Typology
- Customer Relationship Management
- Marketing
- E-commerce
- CIO & CEO
- Customer Relationship Management
- Marketing
- E-commerce
- CIO & CEO
accredited visitors
Are you looking for a service provider in digital marketing or customer relationship management?
CRM&M Meetings is the place to be to meet the key players in the sectors!


Exhibitors
Customer Relationship & Customer insights
- Analysis of customer data
- Analysis of customer verbatim
- Big data and customer intelligence
- Biometric authentication solutions
- Business skills analysis (planning/human resources management)
- Call centers, contact centers
- Callbot, Chatbot and Messagingbot solutions
- Certification organization
- Cloud computing
- Consulting in organization and management
- Contact centers software
- Conversation analysis, speech analysis
- CRC Quality Control
- CRM Onboarding
- CRM solutions and social CRM
- Customer data collection and processing
- Customer identification solutions
- Customer insights
- Customer interaction management
- Customer journey modeling
- Customer loyalty management
- Customer Relationship
- Customer relationship monitoring
- Cybersecurity
- Digital surveys
- Employee support tools
- E-réputation
- Hosted Application Service Provider (ASP)
- Human resources management
- Integrator SSII
- Listening to customers
- Mobile services
- Mystery shopping studies
- Outsourcing of customer relationship
- Press
- Quantitative and qualitative customer research
- Relationship and customer experience consulting
- Robotic process automation software
- Self care tools
- Social media monitoring
- Solutions for customers with disabilities
- Solutions for email platforms
- Solutions using artificial intelligence
- Telecom / VOIP operator
- Telecommunications and computer services
- Training organization
- Video call platform
- Voice of the Customer analysis
- Voice of the customer monitoring
- Voice solutions
- Workstation ergonomics
MARKETING DIGITAL
- Advertisings / Adnetworks
- Affiliate Marketing
- Analytics / audience measurement
- Client Community Platform
- Collaborative marketing platform for networks animation
- Content marketing / Brand Content
- Data visualization
- Databases
- DMP / CDP
- Drive / Web to store
- E-commerce services and tools
- Email marketing
- Geomarketing / geolocation
- Inbound Marketing
- Influence marketing
- Marketing attribution solution
- Marketing Automation
- Mobile marketing / mobile applications
- Multi-channel relationship marketing
- Multilingual solutions
- Online advertising / retargeting
- Online merchandising (Search&Navigation, Recommendation&Personalization)
- Payment and analytics tools
- Performance marketing
- Personalisation
- Platform to automate the local marketing of the networks
- Programmatic / Adserving
- Replatforming / Refonte / Migration
- Rich and Video marketing
- RTB / Ad exchanges
- Sales Enablement / Plateforme d’aide à la vente
- SEM/SEO
- SMS/MMS routing platforms
- Social Marketing / Social Selling
- TV analytics tools
- Virtual/augmented reality marketing operations
- Virtual reality / Augmented reality
Highlights
PLENARY CONFERENCES

Attend 2 plenary conferences, led by speakers who are specialists in the sector.
Exhibitor workshops

CRM&M Meetings, offers you a rich program of workshops organized by our exhibitors.