
Ghislaine de CHAMBINE
Exhibition Director
EDITORIAL
The only exhibition with business meetings on the theme of customer relations and digital marketing.
CUSTOMER RELATIONSHIP & MARKETING MEETINGS is a business event dedicated to professionals in customer relationship and digital marketing whose objective is to promote direct “face to face” between Top Decision Makers and Exhibitors through pre-organized and highly qualified meetings before the event, in a relaxed atmosphere.
The concept
2 days of networking

Business meetings

Business lunches

Who's exhibiting?
Top decision-makers
For 3 days, marketing/communication departments, customer relationship departments and branch heads from all sectors of activity meet together.
Salary size- less than 100 employees
- from 100 to 500 employees
- More than 500 employees
- less than 100 employees
- from 100 to 500 employees
- More than 500 employees
Marketplace- BtoB
- BtoC
- BtoB & BtoC
- BtoB
- BtoC
- BtoB & BtoC
Typology- Customer Relationship Management
- Marketing
- E-commerce
- CIO & CEO
- Customer Relationship Management
- Marketing
- E-commerce
- CIO & CEO
accredited visitors
Are you looking for a service provider in digital marketing or customer relationship management?
CRM&M Meetings is the place to be to meet the key players in the sectors!


Who exhibits ?
Customer Relationship & Customer insights
- Customer Relationship
- Contact centre and telephone marketing
- Contact centers software
- Customer relationship monitoring
- Self care tools
- CRM solutions and social CRM
- Customer interaction management
- Artificial intelligence, bots
- Voice solutions
- Relationship and customer experience consulting
- Telecom / VOIP operator
- Training and human resources
- Workstation ergonomics
- Employee support tools
- Cloud computing
- Mobile services
- Solutions for customers with disabilities
- Conversation analysis
- Facial recognition
- Customer insights
- Big data and customer intelligence
- Listening to customers
- Voice of the Customer analysis
- Analysis of customer verbatim
- Customer journey modeling
- Customer data collection and processing
- Analysis of customer data
- E-réputation
- Social media monitoring
- Quantitative and qualitative customer research
- Mystery shopping studies
- Digitales Researches
MARKETING DIGITAL
- Affiliation
- Database
- Big Data / Analytics
- Content Marketing
- Digital to store
- Data Management Platform
- E-mail Marketing
- E-publicité, Retargeting
- Relationship marketing
- Mobile marketing / Multidevices & responsive design
- Social selling
- RTB / Adexchange
- Rich and Video Marketing / Podcast
- SEM/SEO
- Services and e-commerce tools
- Social Marketing
- Digital strategy
- Web Analytics
- A/B Testing
- Analytics / Audience measurement
- SMS/MMS routing platform
- Marketing Automation
- Performance marketing
- E-Merchandising
- Sales Enablement / Plateforme d’aide à la vente
- Inbound Marketing
Highlights
Keynote

Attend an exceptional keynote, led by a speaker who is a specialist in the sector.
Exhibitor workshops

CRM&M Meetings, offers you a rich program of workshops organized by our exhibitors.
Our Partners