Exhibitors
Description AB Tasty is the platform for customer experience optimization, with features like experimentation, personalization, and product optimization to streamline your users along the buyer journey. Whether your KPI is a fast conversion, a subscription, or frequency of use, AB Tasty's platform is built to optimize every digital touchpoint.
Activities
- Digital Marketing
Description Académie du Service inspires, imagines, designs and co-builds outstanding Customer Experiences every day with the ambition of finding the levers of attraction, engagement and loyalty for your customers. Consideration Symmetry is the conviction that guarantees that the transformation of the organizations will be made.
Activities
- Customer Relationship
- Customer insights
Description Acolad is a dynamic and passionate leader in the global content space providing a full suite of content and language solutions, services and technology. The Acolad group has a presence in 25 countries across Europe, North America and Asia, maintaining a strong partnership with over 20,000 language, learning and content professionals.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Actito is the agile marketing activation platform for your customer journeys. Solution in SaaS mode and with integrated CDAP, Actito allows you to integrate all your tools, centralize your data, and therefore orchestrate your marketing stack at a central point. Run your multi-channel campaigns and engage your audience!
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description adcleek supports network brands and their points of sale in the management of their local marketing campaigns to consolidate their choices, improve the performance of their campaigns, develop their trafic and increase their turnover.
Innovative and accessible solutions dedicated to retail: GEOLINK and LMP
Innovative and accessible solutions dedicated to retail: GEOLINK and LMP
Activities
- Digital Marketing
Description Adenlab is an agency oriented towards traffic acquisition and conversion for its customers.
We develop our own automation technologies to achieve our clients' goals faster and ensure effective collaboration.
Solutions : Analytics, SEA, SEO, SOCIAL, AMAZON, AUTOMATION
We develop our own automation technologies to achieve our clients' goals faster and ensure effective collaboration.
Solutions : Analytics, SEA, SEO, SOCIAL, AMAZON, AUTOMATION
Activities
- Digital Marketing
- Customer insights
Description Since 2010, Adforall has more than 20 employees to help you realize your growth ambitions.
With 150 active customers, from SMEs to major accounts. We are certified Google Partner Premier.
Represented by 3 distinct poles :
Adforall: Media buying & referencing
Allforweb: Tech & Tracking
Fundamentals: Graphic Design & Communication.
With 150 active customers, from SMEs to major accounts. We are certified Google Partner Premier.
Represented by 3 distinct poles :
Adforall: Media buying & referencing
Allforweb: Tech & Tracking
Fundamentals: Graphic Design & Communication.
Activities
- Digital Marketing
Description Supported by more than 550 employees, our group is a major chalenger in cross-channel marketing in Europe. We are also present in France, Spain and Portugal.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description AWE is a consulting, technology and marketing services firm. We are helping our clients with strategy, data management, content marketing, performance management and marketing automation.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Grâce à notre équipe de 150 consultants, spécialistes et experts, nous sommes un accélérateur de performance intervenant du cadrage à la réalisation. Connecteur entre le marketing et l'IT, pragmatique et indépendant, nous œuvrons pour le transfert de compétences à nos équipes clientes.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Supported by more than 550 employees, our group is a major chalenger in cross-channel marketing in Europe. We are also present in France, Spain and Portugal.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Acteur majeur de l’outsourcing depuis plus de 20 ans, ADM VALUE vous apporte un savoir-faire reconnu dans la gestion de l’expérience client multi-canal et des opérations de Back-office. Filiale de Tessi, ADM VALUE dispose de 15 sites de production en France, Espagne, Maroc, Madagascar et au Sénégal, pour gérer l’ensemble de votre relation Client.
Activities
- Customer Relationship
Description 98% of your Internet users leave your site without providing any contact information.
Convert more than 15% of your visitors into subscribers to your brand and re-target them directly on-screen thanks to Web Push Notifications.
ADRENALEAD, the only Web Push Notification network-powered SaaS platform with 26M+ Subscribers - accessible in real time.
Convert more than 15% of your visitors into subscribers to your brand and re-target them directly on-screen thanks to Web Push Notifications.
ADRENALEAD, the only Web Push Notification network-powered SaaS platform with 26M+ Subscribers - accessible in real time.
Activities
- Digital Marketing
- Customer Relationship
Description Digital and direct marketing expert, Adress Company monetizes and markets its partners datas to help them recruiting potential customers, online community, subscribers or donors. Thanks to its digital expertise and client knowledge, Adress Company advises you on your future campaigns.
Activities
- Digital Marketing
- Customer insights
Description N ° 1 in generations of performance-based transactions on social networks (with back-up of Order IDs in support).
Elected Facebook Europe Top Spender 2019 with more than € 1M in monthly expenses.
100+ clients trust us.
Elected Facebook Europe Top Spender 2019 with more than € 1M in monthly expenses.
100+ clients trust us.
Activities
- Digital Marketing
Description Advalo is an individualized marketing platform with automated scenarios that relies on artificial intelligence to facilitate the exploitation of data, allow marketers to gain relevance and efficiency in their targeting and product recommendations, and ensure an immediate and lasting impact on the brand's turnover.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Our priority is to meet your challenges: to bring you additional sales, to supply your sales teams with people who are interested in your offers, to improve customer knowledge in order to build loyalty. Let's meet to build together a tailor-made offer.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Since its first predictive model in 1972 (Traffic Forecast for Bison Futé, Department of Equipment) AI&DATA has built a real expertise around Data by intervening throughout its value chain from data collection and standardization to marketing activation by developing a strong expertise in CRM and Data science.
Activities
- Customer insights
Description The quality of the response delivered to clients has become a major stake for all companies. With the customer service software tool Akio.cx, your customer service will develop a personalised experience for your clients, across all channels (voice, e-mail, chat, social media) thanks to unified client knowledge reinforced by semantic analysis.
Activities
- Customer Relationship
- Customer insights
Description Alcméon is the most advanced business messaging platform for major brands. Alcméon is a powerful SaaS messaging hub that transforms your Facebook, Messenger, WhatsApp, WeChat or Apple Business Chat accounts into new customer service, marketing and sales channels with its hybrid technology.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Allo-Media provides an AI platform based on Call Tracking, Automatic Natural Language Recognition, and Speech Analytics that helps you convert your calls into the right actions.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description abC, a branch of Armatis and editor of CIM software, offers its clients expertise in the field of customer relations.
It supports the management and advises companies in the implementation of operational systems, applications solutions and human support necessary for the success of projects.
It supports the management and advises companies in the implementation of operational systems, applications solutions and human support necessary for the success of projects.
Activities
- Customer Relationship
- Customer insights
Description Avanci,a subsidiary of MVGroup, is a data and CRM consulting firm based in France and focused on relationship marketing and ROI. Avanci combine 25 years of experience in database marketing, CRM and loyalty strategies.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Avaya is reimagining digital communications with innovation that defines the future of work and the customer experience. Our Avaya OneCloud ecosystem and its solutions empower organizations to deliver experiences that matter to customers and employees alike.
Activities
- Customer Relationship
- Customer insights
Description Avent Media puts data, customer experience and performance at the heart of its thinking and meets the objectives of traffic, drive to store / omnichannel, acquisition and data enrichment. Endowed with strong creativity and a capacity for innovation, the agency creates tailor-made campaigns in email, programmatic, influence or social networks.
Activities
- Digital Marketing
- Customer Relationship
Description Avis Vérifiés is a SaaS solution from the SKEEPERS group that measures and analyses customer satisfaction through the collection, moderation and restitution of post-purchase consumer reviews.
Customer reviews allow you to increase your sales performance while maintaining transparency with your customers.
Customer reviews allow you to increase your sales performance while maintaining transparency with your customers.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Axialys offers a cloud "telephony as a software" platform which makes it possible to address the various uses of telephony for Customer Service. Find all the features of VoIP telephony connected to your business tools such as Salesforce, Zendesk, Microsoft Dynamics, easiware, etc.
Cloud contact center software, IVR, ACD, CTI, telecom operator.
Cloud contact center software, IVR, ACD, CTI, telecom operator.
Activities
- Customer Relationship
Description Expert in Data Marketing and aquisition: Emailing Acquisition, Lead Generation, Affiliation Platform, Native Ads, Social Ads, re-activation of inactives. Our guideline is to anticipate, to pilot, to mesure and to optimise your digital projects in order to perfectly respond to your economical model.
Activities
- Digital Marketing
Description Bizon is an independent French full-service agency specializing in Amazon strategies, performance and growth for manufacturing companies.
Our mission: to make Amazon accessible to any business. We support brands across the entire Amazon value chain
Bizon is a proud member of Amazon SPN (Service Provider Network)
Our mission: to make Amazon accessible to any business. We support brands across the entire Amazon value chain
Bizon is a proud member of Amazon SPN (Service Provider Network)
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description All-in-one Chatbot and Shopping Assistant solution for E-commerce and Retail.
- Offloads 40% of customer enquiries
- Anticipates needs and engages shoppers proactively
- Automatically provides product advice and recommendations
Plug&Play solution, deployable in a few days
- Offloads 40% of customer enquiries
- Anticipates needs and engages shoppers proactively
- Automatically provides product advice and recommendations
Plug&Play solution, deployable in a few days
Activities
- Customer Relationship
Description BVA was founded in France 50 years ago and is now an international player in market research, behavioral science and consulting, at the forefront of international trends and human intelligence.
BVA is a major player in Europe in the design, management and optimization of the customer experience and its ROI.
BVA is a major player in Europe in the design, management and optimization of the customer experience and its ROI.
Activities
- Customer Relationship
- Customer insights
Description Captain Wallet is the leading mobile wallet marketing platform in Europe. Our technology helps brands to deliver personalized messages and customer experiences on mobile by transforming direct marketing tools into wallet passes through Apple Wallet and Google Pay. Our clients? McDonald's, Decathlon, Carrefour, Europcar, The Kooples or Yves Rocher..
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description CARIBOU
MARKETING CONSULTING AGENCY
Our ambition, your success. Our vision, to combine added with shared values.
Creation, imagination and ingenuity have been our key words. Every day, we are committed to listen to you, understand your needs and bring you innovation, quality, responsiveness and professionalism.
Independent agency, founded in 1995.
MARKETING CONSULTING AGENCY
Our ambition, your success. Our vision, to combine added with shared values.
Creation, imagination and ingenuity have been our key words. Every day, we are committed to listen to you, understand your needs and bring you innovation, quality, responsiveness and professionalism.
Independent agency, founded in 1995.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Cision is a leading global provider of software that empowers marketing communications professionals to identify key influencers, craft and distribute strategic content, and measure meaningful impact. For more information about its award-winning products and services, including the Cision Communications Cloud™, visit www.cision.com
Activities
- Digital Marketing
Description Cloud Media is a marketing agency, focused on advertising targeting.
From creation to distribution, we set up marketing operations for our clients.
We help them in acquiring new customers online or in drive to store.
From creation to distribution, we set up marketing operations for our clients.
We help them in acquiring new customers online or in drive to store.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Coheris, a ChapsVision subsidiary, is the 360° collaborative and omnichannel CRM platform for customer relationship management.
As a French software editor and integrator, our solutions are adapted to all the business needs of your organisation : from the marketing department to the sales force and the customer care department.
As a French software editor and integrator, our solutions are adapted to all the business needs of your organisation : from the marketing department to the sales force and the customer care department.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description To offer a meaningful customer experience, Comarch offers both integrated and open IT solutions, which support companies in Retail, Industry and Trading sectors and allow the implementation of a truly omnichannel journey, creating a unique and engaging customer experience, source of loyalty.
Activities
- Customer Relationship
- Customer insights
Description Comdata is a leading innovative global service provider in Customer Interaction and Process Management. We have been helping clients to maximise their customer value since 1987. Combining an international footprint with strong local expertise, our teams of over 50,000 passionate employees work in 30 languages across 4 continents and 22 countries.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Made in France outsourced customer relationship, multichannel and multilingual (24/365).
A proactive and agile partner, COMEARTH builds you tailor-made solutions, scalable and balanced between human and technology.
More than 15 years working alongside brands to meet the challenges of acquiring, developing and retaining their customers.
A proactive and agile partner, COMEARTH builds you tailor-made solutions, scalable and balanced between human and technology.
More than 15 years working alongside brands to meet the challenges of acquiring, developing and retaining their customers.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Commanders Act makes it easy to take control of prospect and customer data through the various applications of its Customer Data Platform (TagCommander, TrustCommander, FuseCommander, MixCommander and DataCommander).
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description More than a Customer Relationship Center, CONNECTEO, a subsidiary of the Axian group, is positioned as a trusted partner to support you in setting up a differentiating Customer Experience with innovative and tailor-made multichannel solutions. We are present in Madagascar and Africa.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description At ContactMe we offer complete solutions to connect, transform and unify your customer interactions !
As a CX operator, we have combined added values of a telco and software editor operations to build a real one-stop-shop of the customer relationship.
Expertises, listening, with the extra-mile mindset !
As a CX operator, we have combined added values of a telco and software editor operations to build a real one-stop-shop of the customer relationship.
Expertises, listening, with the extra-mile mindset !
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Critizr enables brands to build 'Customer Obsession' at all levels of the organization by creating a strong emotional connection between stores, customers, and headquarters. It allows your customers to send their feedback directly to point of sale managers (stores, restaurants, agencies, garages, etc.).
Activities
- Customer Relationship
- Customer insights
Description Custplace est certifié NF service « Gestion des avis » et permet aux entreprises de maîtriser leur e-réputation grâce avis marques, de générer plus de trafic en point de vente grâce aux avis magasins, d’augmenter les taux de transformations grâce aux avis produits et d’améliorer l’expérience client en temps réel et en continu.
Activities
- Digital Marketing
- Customer insights
Description D-AIM is a leading customer marketing SaaS company using the most advanced artificial intelligence technologies
By entrusting AI with the responsibility of identifying the best communication opportunities with each individual customer D-AIM allows brands to dedicate a virtual marketer to each of them. This approach is called Individuation Marketing
By entrusting AI with the responsibility of identifying the best communication opportunities with each individual customer D-AIM allows brands to dedicate a virtual marketer to each of them. This approach is called Individuation Marketing
Activities
- Digital Marketing
- Customer insights
Description Dartagnan is the SaaS solution for creating and producing emails optimized for all devices (responsive).
Available to business teams (CRM, digital, etc.), designing high-performance responsive emails has never been so easy!
Dartagnan is compatible with all routing and marketing automation solutions.
Available to business teams (CRM, digital, etc.), designing high-performance responsive emails has never been so easy!
Dartagnan is compatible with all routing and marketing automation solutions.
Activities
- Digital Marketing
Description Specialized in Data Driven Marketing and founder of Profilia, one of France’s biggest database, Data Company supports you in your marketing operations and CRM. With more than 45 millions contacts, a great expertise in Data Science and technical know-how, Data Company offers data marketing solutions tailored to each client.
Activities
- Digital Marketing
- Customer insights
Description Diabolocom is the omnichannel cloud contact center platform for customer service and sales teams. Its ability to integrate with all CRM & information systems and its ease of use enable companies to boost their sales and to build customer loyalty.
Activities
- Customer Relationship
- Customer insights
Description DialOnce orchestrates contact paths (from voice or digital) in order to solve your customers' needs by orienting them to the best channel.
Activities
- Customer Relationship
- Customer insights
Description Boost your growth and increase the ROAS of your campaigns!
Digimood helps you get the most of business out of the main traffic sources.
SEO : exclusive monitoring tool, strong technical skills and content marketing strategy
Search & Social Ads : Google Partner Premier and Facebook Marketing Partner ("Technical Service", only 10 partners in FR)
Digimood helps you get the most of business out of the main traffic sources.
SEO : exclusive monitoring tool, strong technical skills and content marketing strategy
Search & Social Ads : Google Partner Premier and Facebook Marketing Partner ("Technical Service", only 10 partners in FR)
Activities
- Digital Marketing
Description DIGITAL MAG est le magazine de référence des professionnels du Numérique, du Marketing Direct, du E-commerce et du M-commerce.
Le magazine propose plusieurs axes de sujet à travers des Zoom sur, des portraits, des dossiers, des enquêtes, des actualités, des paroles d’expert... Les vraies réponses aux vraies questions sont dans DIGITAL MAG !
Le magazine propose plusieurs axes de sujet à travers des Zoom sur, des portraits, des dossiers, des enquêtes, des actualités, des paroles d’expert... Les vraies réponses aux vraies questions sont dans DIGITAL MAG !
Activities
- Digital Marketing
Description Digitaleo has been helping brands and networks structure their local communication since 2004.
It is the only solution that combines direct marketing, print advertising, presence management, social networks and customer reviews on a single platform.
Our references : Adidas, AutoDistribution, Atol, Zeiss, Claas, CESI
It is the only solution that combines direct marketing, print advertising, presence management, social networks and customer reviews on a single platform.
Our references : Adidas, AutoDistribution, Atol, Zeiss, Claas, CESI
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description We help companies increase their visibility through digital, generate more qualified leads and business opportunities.
This is done through :
> A good inbound marketing strategy
> A good CRM
> A good marketing automation tool
> Well-trained marketing and sales teams
> A ROI-based approach
This is done through :
> A good inbound marketing strategy
> A good CRM
> A good marketing automation tool
> Well-trained marketing and sales teams
> A ROI-based approach
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Divalto, editor of CRM and ERP solutions, visionary and agile.
With 12,000 customers referen. Customer satisfaction is our priority.
Our Divalto weavy solution, the CRM connected to the field, manages your customer relationship from A to Z.
It boosts the performance of your sales force.
A real CRM tool in SaaS mode that protects your customer data.
With 12,000 customers referen. Customer satisfaction is our priority.
Our Divalto weavy solution, the CRM connected to the field, manages your customer relationship from A to Z.
It boosts the performance of your sales force.
A real CRM tool in SaaS mode that protects your customer data.
Activities
- Customer Relationship
Description Since 2000, Dolist has been a Data, Marketing E-mail & SMS expert. Our offer combines a set of tools and multi-platform services dedicated to the optimization of our clients marketing campaigns.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Dream’s accompagne ses clients sur l'expérience, en 360° et de bout en bout.
Dream's peut vous accompagner vers les trois objectifs suivants:
1.Améliorer l’expérience client
2. Réduire ses coûts
3. Optimiser le parcours client
Grâce à trois accompagnements
1. Consulting CX UX
2. MOA Gestion de projet (CRM, CTI)
3. Change Management
Dream's peut vous accompagner vers les trois objectifs suivants:
1.Améliorer l’expérience client
2. Réduire ses coûts
3. Optimiser le parcours client
Grâce à trois accompagnements
1. Consulting CX UX
2. MOA Gestion de projet (CRM, CTI)
3. Change Management
Activities
- Customer Relationship
- Customer insights
Description Easyence enables to create an omnichannel and personalized consumer experience. Using Easyence solutions (CDP, Attribution, e-Merchandising), you can make customer-centric decisions to easily optimize your marketing mix, your media and CRM budgets, connect your online and offline channels, boost your conversion rates and increase productivity.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description EasyVista is a global software provider of intelligent service automation solutions for enterprise service management and self-help.Leveraging the power of Self-Help, AI, and Micro Apps to create customer-focused service experiences, EasyVista helps companies to improve employee productivity, reduce operating costs, increase customers satisfaction.
Activities
- Customer Relationship
Description Efficy is a European CRM vendor offering a complete customer relationship management platform. Our solutions are flexible, open, collaborative and available in SaaS or on-premise mode. From very small businesses to large accounts and public institutions, they are adapted to the business problems of BtoB and BtoC organisations.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Since 2007, the Voted Customer Service of the Year tests the Customer services’ quality through out mystery shoppers’ tests and reward the most effective companies by universe of consumption. It is also organized in Spain, UK, Germany, Morrocco and Tunisia.
Find out more on escda.fr
Find out more on escda.fr
Activities
- Digital Marketing
- Customer Relationship
Description Emarsys is the only omnichannel customer engagement platform designed to accelerate business results. By quickly aligning the desired business results with recognized omnichannel customer engagement strategies (crowdsourced by major brands in your industry).
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description For nearly 15 years, ERDIL has been developing customised solutions for the automatic analysis of the voice of the customer for companies. Our solutions make it possible to exploit the full wealth of customer complaints, responses to open questions in satisfaction surveys, contact forms, forums, social networks...
Activities
- Customer Relationship
- Customer insights
Description At Evolutive Group, we are "100% e-merchants", it is our DNA to help our customers daily with a pragmatic, no-frills and “business first” approach.
We advise and accompany our customers in the development of their digital activities, through e-commerce management, replatforming, migration, UX and design, SEA / SEO, QA, but also resource placement.
We advise and accompany our customers in the development of their digital activities, through e-commerce management, replatforming, migration, UX and design, SEA / SEO, QA, but also resource placement.
Activities
- Digital Marketing
Description FIDELIZ edits the 1st dynamic marketing segmentation solution, designed to increase loyalty and customer value. Winner BPIfrance and Best Innovative Company, FIDELIZ continuously identifies your strategic segments and injects them into your CRM/campaign tools, for 100% operational activation.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Freshworks is a customer and employee engagement suite which enable you to delight your customers wherever you are. Our products help your CX, marketing, support, IT, and HR teams deliver the best customer experiences. Discover the refreshing business software that your teams will love. All of our products are affordable, ready and easy to use.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Gamned! TF1 Group - helps brand build up meaningful and engaging digital advertising campaigns on all screens (video, display, TV, social, audio, DOOH…)
With its team of programmatic experts, Gamned! guarantees performances, exclusive media & retail audiences, consulting and top notch training!
With its team of programmatic experts, Gamned! guarantees performances, exclusive media & retail audiences, consulting and top notch training!
Activities
- Digital Marketing
Description Genesys® pioneered Experience as a Service delivers more than 70 billion remarkable customer experiences for 11000 organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences.
Activities
- Customer Relationship
Description GetFeedback is an agile CX platform that empowers organisations to listen to customers across channels (web, app, e-mail, sms etc), and to seamlessly connect feedback and customer data to uncover insights and improve the customer experience.
Activities
- Customer insights
Description Place your sales associates at the heart of your omnichanel strategy.
With Heyp!, your store teams can build a special and lasting relationship with their customers :
-By communicating directly and instantly with these customers, through WhatsApp or text
-By enriching customer knowledge, with information gathered during visits and discussions
With Heyp!, your store teams can build a special and lasting relationship with their customers :
-By communicating directly and instantly with these customers, through WhatsApp or text
-By enriching customer knowledge, with information gathered during visits and discussions
Activities
- Customer Relationship
- Customer insights
Description Holy-Dis offers a full range of software and services dedicated to activity forecasting, scheduling and time management. Our software is tailored for the specific needs of the Customer Relationship sector. Holy-Dis, it’s a 32 years’ experience history and a team of 60 experts adressing and solving the problems of 4,500 customers.
Activities
- Customer Relationship
Description Hubicus is the European leader in Quality Management.
A subsidiary of the BVA group, Hubicus offers quality management solutions for the customer experience. We work with over a hundred companies in France and abroad.
Hubicus publishes the Saas solution Hubicus Quality Monitoring - #HQM , the employee engagement platform.
A subsidiary of the BVA group, Hubicus offers quality management solutions for the customer experience. We work with over a hundred companies in France and abroad.
Hubicus publishes the Saas solution Hubicus Quality Monitoring - #HQM , the employee engagement platform.
Activities
- Customer Relationship
Description idFuse is a data marketing platform equipped with a CRM and associated with functionality for sending emails and SMS. Bring your sales and marketing teams together on an all-in-one solution. Manage your campaigns using personalized dashboards. Experiment marketing automation for your campaigns.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description imagino is a Customer Data & Experience Platform designed for marketing teams who want to autonomously manage the activation of their customer data. By accelerating the creation of a unified view of the customer consolidating existing data, the solution enables the implementation of automatic personalized campaigns.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description INIT is a Marketing research company expert in customer relations studies (customer satisfaction surveys, customer journey studies, ...) and in customer experience optimization (CX advice and support, development of the customer culture).
Created in 1995, INIT is the 1st French specialist recognized in the field.
Created in 1995, INIT is the 1st French specialist recognized in the field.
Activities
- Customer Relationship
- Customer insights
Description An omnichannel customer service solution that empowers organizations to transform their CX, innso was born in the heart of the contact center environment. Its software solutions stand out from the crowd because of a unique inside-out approach to development.
Activities
- Customer Relationship
Description Ino propose INO CX, a cloud contact center solution which unify different customer interaction channels: voice, SMS, email, chat and payment. Open and flexible, INO CX is easy to integrate and remote work friendly.
Beyond la solution, INO provides support services to make sure the success of your projects.
Beyond la solution, INO provides support services to make sure the success of your projects.
Activities
- Customer Relationship
Description French leading company for debt acquisition and management, iQera supports major companies and financial institutions in France and Italy for each step of customers financial cycle combining human and artificial intelligence. iQera places the customer experience in the heart of its strategy.
Activities
- Customer Relationship
- Customer insights
Description Solution de gestion des interactions clients multicanal.
Soyez là où se trouvent vos clients en leur proposant les canaux de communication adaptés à leurs habitudes et à leur génération : voix, email, SMS, webchat, visio, webcallback et réseaux sociaux. Vous ne manquez plus aucune interaction et traitez chaque client comme un VIP !
Soyez là où se trouvent vos clients en leur proposant les canaux de communication adaptés à leurs habitudes et à leur génération : voix, email, SMS, webchat, visio, webcallback et réseaux sociaux. Vous ne manquez plus aucune interaction et traitez chaque client comme un VIP !
Activities
- Customer Relationship
Description Kameleoon is a powerful web and full stack experimentation and personalization platform for marketers, product owners and developers who want to make every customer experience better across all channels.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Your partner to accelerate the growth of your Facebook Ads, Instagram Ads & Google Ads campaigns.
Certified Facebook Marketing Partner & Google Partner, Kamp'n helps many advertisers through a unique positioning on the market between technology and human expertise.
Certified Facebook Marketing Partner & Google Partner, Kamp'n helps many advertisers through a unique positioning on the market between technology and human expertise.
Activities
- Digital Marketing
Description Robust omnichannel solution to improve the efficiency of Contact Centres.
Kiamo captures, orders and distributes all multimedia streams according to business rules, availability and skills of advisers. Designed for all users, the solution stands out for its functional richness , its ergonomics and its reliability.
Kiamo captures, orders and distributes all multimedia streams according to business rules, availability and skills of advisers. Designed for all users, the solution stands out for its functional richness , its ergonomics and its reliability.
Activities
- Customer Relationship
Description KPAM is a leading consultancy company in France specialised in mapping Customer and Employee Journeys. The journey maps are made from customers’ and employees’ verbatim comments collected from your satisfaction or engagement surveys. We are also experts at mirroring customers and employees experiences.
Activities
- Customer Relationship
- Customer insights
Description Consulting firm in customer experience and engineering in digital transformation and business strategy.
An obsession: the satisfaction of your customers !
20 years of experience in services, industry and telecoms have allowed us to design unique processes to ensure your customers a seamless customer experience!
An obsession: the satisfaction of your customers !
20 years of experience in services, industry and telecoms have allowed us to design unique processes to ensure your customers a seamless customer experience!
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Learning Tribes, an international training group specialising in Customer Relationship Management, develops complete, innovative and customised blended learning solutions (face-to-face, digital, mobile learning, etc.) to help you transform the learning experience of your employees.
Activities
- Customer Relationship
Description .
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Majorel is a global player on the customer relationship market. We are a leader in Europe, Africa and the Middle East... present in 32 countries with more than 60,000 employees.
Majorel is a key player in the interactions of major brands with their customers throughout their life cycle: acquisition, customer life, loyalty.
Majorel is a key player in the interactions of major brands with their customers throughout their life cycle: acquisition, customer life, loyalty.
Activities
- Customer Relationship
- Customer insights
Description Data Marketing Agency specialised in the exploitation of data through its omnichannel technological platform of marketing automation: Database completeness, Data management, 360° customer view, cross-channel activation strategy, Retargeting, Detection of intentionists, moments of life, study and expert targeting (AI algorithm, deep learning...)
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Provider of high added value services, MCC specializes in the outsourcing of customer relations, telemarketing, business management, and back office tasks.
With a perfect proficiency in telemarketing, MCC experts are committed to serving your end customers.
With a perfect proficiency in telemarketing, MCC experts are committed to serving your end customers.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description MARKETIZ
PERFORMANCE MARKETING
Develop your visibility
Increase awareness and visibility of your business while federating a community
Generate leads
Launching targeted and attractive advertising campaigns allows prospecting by attracting new users
PERFORMANCE MARKETING
Develop your visibility
Increase awareness and visibility of your business while federating a community
Generate leads
Launching targeted and attractive advertising campaigns allows prospecting by attracting new users
Activities
- Digital Marketing
Description Mayday is the first intelligent knowledge base dedicated to customer care. Mayday gathers all the internal knowledge (in articles or decision trees) and makes it accessible to agents directly in their workspace (CRM, ticketing, phone system, chat,...) through a express search.
Activities
- Customer Relationship
Description Mediatech-cx is the French market leader in Customer Experience management software: measure, analyse customer perception through surveys, web reviews and all available data. It empowers each employee to act instantly to improve customer experience.
80+ customers worldwide: Cofidis, Crédit du Nord, Nature et Découvertes, Nespresso, La Poste...
80+ customers worldwide: Cofidis, Crédit du Nord, Nature et Découvertes, Nespresso, La Poste...
Activities
- Customer Relationship
- Customer insights
Description Smart Data
for outstanding experiences
for outstanding experiences
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description datacadabra is a data marketing suite in SaaS mode entirely dedicated to the business. datacadabra allows to support users on the whole data exploitation chain. From the structuring of data to the creation of targets for marketing operations through the preparation of analyses and the analyses themselves.
Activities
- Customer insights
Description At Microsoft, our mission is to empower every person and every organization on the planet to achieve more, in a cloud and mobile world.
Dynamics 365 provides a seamless, end-to-end experience within a single platform built on the Microsoft cloud to deliver consistent, connected engagement across channels. Learn more: https://dynamics.microsoft.com/
Dynamics 365 provides a seamless, end-to-end experience within a single platform built on the Microsoft cloud to deliver consistent, connected engagement across channels. Learn more: https://dynamics.microsoft.com/
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description MO&JO is a digital agency with 25 employees that supports its clients in their digital acquisition and activation strategy. Mixing a consulting approach with operational expertise (SEA, Media, Social Ads, Emailing Marketing, CRM, Design), MO&JO responds effectively to your objectives in terms of Marketing, Branding / Media performance.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Founded in 2012 in Toulouse, MyFeelBack is a customer knowledge solution that offers companies a simple way to collect and exploit customer data collected from all points of contact and integrate it into their daily decision- making in order to boost their growth.
Activities
- Customer Relationship
- Customer insights
Description Business Process Outsourcing Company & Call Center.
Myopla is providing an innovative approach to customer service and a variety of solutions :
Customer Service via WhatsApp,
Abandoned Transaction / Cart Solutions,
Customer Retention,
Customer Winback,
RPA Solutions, Zendesk,
Artificial Intelligence Lab,
Digital Marketing Solutions,
Leads.
Myopla is providing an innovative approach to customer service and a variety of solutions :
Customer Service via WhatsApp,
Abandoned Transaction / Cart Solutions,
Customer Retention,
Customer Winback,
RPA Solutions, Zendesk,
Artificial Intelligence Lab,
Digital Marketing Solutions,
Leads.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description MyQM is a SaaS solution for quality control of your Customer Relationship Centers.
With MyQM, you embark your teams in a process of continuous improvement of the delivered quality.
Its agility and ergonomics, coupled with our artificial intelligence solution, allow you to pilot a structured and structuring quality strategy.
With MyQM, you embark your teams in a process of continuous improvement of the delivered quality.
Its agility and ergonomics, coupled with our artificial intelligence solution, allow you to pilot a structured and structuring quality strategy.
Activities
- Customer Relationship
Description We help e-commerce businesses achieve faster growth profitably through a data driven approach of social media.
Our consultants are engaged to optimize your campaigns and get the best ROAS.
Our consultants are engaged to optimize your campaigns and get the best ROAS.
Activities
- Digital Marketing
Description NEW GENERATION AGENCY is a webmarketing agency,
specialized in acquisition strategy :
Consulting digital marketing
SEO / SEA / SMA / EMAILS campaigns
Optimization of user journeys
Landing pages & websites production
Content production
We help clients to appropriate digital business opportunities, by integrating consulting and operational phases.
specialized in acquisition strategy :
Consulting digital marketing
SEO / SEA / SMA / EMAILS campaigns
Optimization of user journeys
Landing pages & websites production
Content production
We help clients to appropriate digital business opportunities, by integrating consulting and operational phases.
Activities
- Digital Marketing
- Customer Relationship
Description Take your contact centers to the next level with our multi-channel relationship platform that is agile and flexible.
RELIABLE: Operational customer service in all circumstances, validated by our users.
POWERFUL: Fluidity on inbound and outbound thanks to the best predictive dialer.
INTELLIGENT: Contact management integrating your business apps.
RELIABLE: Operational customer service in all circumstances, validated by our users.
POWERFUL: Fluidity on inbound and outbound thanks to the best predictive dialer.
INTELLIGENT: Contact management integrating your business apps.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Notify revolutionizes customer relationship marketing with perfect timing.
This innovative approach allows brands to address their targets at the right time: when they are connected and therefore available by email, push notif or outgoing calls.
60 notifyers coach clients like Carrefour, Sarenza, Bouygues telecom...
This innovative approach allows brands to address their targets at the right time: when they are connected and therefore available by email, push notif or outgoing calls.
60 notifyers coach clients like Carrefour, Sarenza, Bouygues telecom...
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description NP6, a ChapsVision subsidiary, is the french omnichannel marketing automation platform that increases customer’s engagement, loyalty and boosts your growth. From a unique and intuitive interface, centralize your data, segment your audiences very precisely and communicate on your customers' favorite channels: email, mobile, social, mail....
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Boost your customer relationship with optimisation of your process. Deploy our Gift Cards solutions on B2C & B2B distribution channels to attract new customers. Communicate and broadcast your documents with a 360 degree view. Speed up your contractualisations using our digital platform.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description OceanCall is a French group expert in customer relationship outsourcing with a strong positioning in e-commerce and transport.
The group is now present in 4 countries with 5 production sites (France, Serbia, Madagascar, Mauritius) and nearly 1,000 employees speaking more than 15 languages.
The group is now present in 4 countries with 5 production sites (France, Serbia, Madagascar, Mauritius) and nearly 1,000 employees speaking more than 15 languages.
Activities
- Customer Relationship
Description Odigo helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents.
Activities
- Customer Relationship
- Customer insights
Description ODiTY AsM Group is a major player in the Customer Experience Sector, thanks to its unique expertise in contact centers solutions complemented by its digital services. With more than 1,200 employees throughout the world, the Group is recognized as a leader in Customer Relations, particularly for the Premium and Luxury sectors.
Activities
- Customer Relationship
- Customer insights
Description OLYN SOFT, 1st user-oriented software for marketing & sales.
The ideal tool for marketing & sales digitalization, for better operational performance.
By centralizing data, dashboards and tailor-made reporting interfaces, you manage your activity and sales cycles in real time.
#DigitalTransfo
#CustomerCentric
The ideal tool for marketing & sales digitalization, for better operational performance.
By centralizing data, dashboards and tailor-made reporting interfaces, you manage your activity and sales cycles in real time.
#DigitalTransfo
#CustomerCentric
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Opportunity provides OMNI, its automated customer interaction web platform. OMNI combines AI, conversational media and dematerialized sales and payment solutions, 100% mobile friendly. All our solutions are thought and designed to ensure a clearly shown ROI.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Founded in 2003, Outsourcia Group is an outsourcing company that specializes in Customer Relationship Management, non-voice BPO/ Back Office Functions, IT & Digital Development and Market research.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Partoo optimizes the online visibility and e-reputation of brands in order to attract new customers to their points of interest thanks to innovative technology.
Activities
- Digital Marketing
- Customer Relationship
Description Piano, which AT Internet will merge with in 2021, is a global platform expert in subscription-based sales and global optimization of the customer experience. Among its range of products, Piano Analytics (ex-Analytics Suite) is a web and mobile audience measurement and analysis solution that helps improve digital performance.
Activities
- Digital Marketing
Description PlayPlay is a video creation tool that enables comms, marketing and social media teams to produce high-quality videos in minutes, without the need for editing skills.
Activities
- Digital Marketing
Description Popsell is a social commerce platform that humanizes the customer relationship by connecting the store and the digital world through the vendor.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Founded in 2007, Proxem is the French pioneer of Semantic Analysis of textual data for companies.
30 years of R&D in AI applied to the semantic allowed to develop Proxem Studio, a combination of rule-based natural language understanding, natural language processing, and machine learning technologies.
Dassault Systèmes acquires Proxem in 2020.
30 years of R&D in AI applied to the semantic allowed to develop Proxem Studio, a combination of rule-based natural language understanding, natural language processing, and machine learning technologies.
Dassault Systèmes acquires Proxem in 2020.
Activities
- Customer Relationship
- Customer insights
Description Qualifio is a SaaS platform for interactive marketing and data collection.
Qualifio enables brands and media groups to engage audiences across digital channels via 50+ interactive formats (quizzes, contests, surveys, tests, games, etc.) and to collect first-party data, in compliance with the GDPR, that can be pushed to all your MarTech tools.
Qualifio enables brands and media groups to engage audiences across digital channels via 50+ interactive formats (quizzes, contests, surveys, tests, games, etc.) and to collect first-party data, in compliance with the GDPR, that can be pushed to all your MarTech tools.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Our 200 marketing experts boost our customers' business!
Qwamplify is an independent European group able to respond to all your online, offline, BtoB and BtoC issues.
Whether you encounter digital acquisition, activation (point of sale or digital) or data issues, our teams will support you towards success!
Qwamplify is an independent European group able to respond to all your online, offline, BtoB and BtoC issues.
Whether you encounter digital acquisition, activation (point of sale or digital) or data issues, our teams will support you towards success!
Activities
- Digital Marketing
Description ReachFive's CIAM solution leverages customer engagement to challenge the defiance and disengagement from brands by engaging customers in a more virtuous relationship dynamic.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Only 1 out of 10 people interact with your emails
Content, not data, is the bottleneck and problem of personalization to create engagement and drive conversion.
Reelevant's mission is to create on-demand visual content at the time of opening, for people not for campaigns.
Content, not data, is the bottleneck and problem of personalization to create engagement and drive conversion.
Reelevant's mission is to create on-demand visual content at the time of opening, for people not for campaigns.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Since 2010 Relatia has been helping you, on all digital channels to: design, deploy, animate and operate your customer relationship marketing - mobile, localized & personalized - measuring performance whatever your platforms and technical bases.
MARKETING | GAMIFICATION | MOBILE-CRM | EMAIL | STUDIO | DATA
MARKETING | GAMIFICATION | MOBILE-CRM | EMAIL | STUDIO | DATA
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description RingCentral, Inc. is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. RingCentral provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally.
Activities
- Customer Relationship
- Customer insights
Description Ringover Group is a SaaS software publisher and European telecom operator since 2005. Our vision: to revolutionise the business phone system and transform it into a modern and easy-to-use productivity tool. Ringover is a powerful 100% Cloud communication solution integrating telephony, videoconferencing, texting and collaborative messaging.
Activities
- Customer Relationship
Description Founded in 2010, SaleCycle is a behavioural marketing company specialised in conversions optimisation, reducing cart abandonment and user experience improvement. Thanks to our email and on-site solutions, you can reconnect with visitors during the whole customer journey. SaleCycle can increase your conversion rate by up to 8.5%.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Sales Enablement application, Salesapps boosts sales performance by aligning Sales & Marketing. The sales representative creates a new customer experience during field or remote meetings, he is better equipped to enhance his offer and sell more! Salesapps won the award of the best sales presentation application.
Activities
- Digital Marketing
Description SaaS Feedback Management tool and services provider, we gather all kinds of customer feedback, analyse them and help firms monitoring customer experience all along the customer journey thanks to IA.
+ 15 K users and 50 VoC programs on board : Enedis, Suez, Auchan, Oui Sncf, Crédit Agricole, Boursorama, Pierre & Vacances Center Parcs, Barrière.
+ 15 K users and 50 VoC programs on board : Enedis, Suez, Auchan, Oui Sncf, Crédit Agricole, Boursorama, Pierre & Vacances Center Parcs, Barrière.
Activities
- Customer Relationship
- Customer insights
Description Selligent Marketing Cloud, part of the CM Group family of brands, is an intelligent omnichannel marketing automation platform. Our dynamic technology provides actionable insights that empower companies to deliver more personalized and valuable consumer engagements, resulting in compelling experiences across all channels.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Semji is an SEO solution that helps SEO and marketing teams to produce better content in less time. Semji helps brands manage their SEO content strategy: opportunity detection, SEO optimization, collaborative management and results measurement. With Semji, you maximize the ROI of your content!
Activities
- Digital Marketing
Description Sensefuel transforms the search engines of retailers, creating a personalised experience for customers. Our unique technology creates a one-to-one sales engine that accelerates online sales performance for retailers ecommerce sites by providing search results that match the desires and preferences of each one of their millions of customers.
Activities
- Customer insights
Description Sereneo combines automation and human to limit the customer effort and make the advisor’s activity easier. Djiin, its omnichannel bot/agent platform orchestrates the complete treatment of customers’ issues on all channels through augmented agent solution, chatbot, callbot and mailbot to upgrade the customer relationship and to reduce its costs.
Activities
- Customer Relationship
Description The Platform For Modern Selling
We connect you with your customers through our revenue enablement software so you can drive stronger ROI.
Independent analyst research shows that our customers see a 10% increase in sales productivity, a 25% increase in marketing productivity and improved sales onboarding times of 25%.
We connect you with your customers through our revenue enablement software so you can drive stronger ROI.
Independent analyst research shows that our customers see a 10% increase in sales productivity, a 25% increase in marketing productivity and improved sales onboarding times of 25%.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Sitel Group is one of the largest customer experience companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions
Activities
- Customer Relationship
Description Skaze is a new generation Omnichannel Programmatic Trading Desk dedicated to online customer acquisition and loyalty issues.
Our skills and expertise allow us to provide a bespoken support to each of our clients at any time.
Our skills and expertise allow us to provide a bespoken support to each of our clients at any time.
Activities
- Digital Marketing
Description Smart Tribune is a SaaS company which provides smart self-service solutions for digital customer relationship. Our solutions help customers to get relevant and immediate answers, 24/7, by their own. For companies, we offer a better user experience while reducing their contact rate.
Activities
- Customer Relationship
Description French A2P mobile messaging platform (CPaaS) — SMS, TTS, RCS & WhatsApp Business API
Specialist in supporting companies for sending SMS and TTS through our platform:
- SMS notification via our APIs,
- SMS Marketing through CRM plugins (Adobe Campaign, Marketo, Eloqua,...).
⭐ Launch of RCS (SMS 2.0) in FRANCE.
Specialist in supporting companies for sending SMS and TTS through our platform:
- SMS notification via our APIs,
- SMS Marketing through CRM plugins (Adobe Campaign, Marketo, Eloqua,...).
⭐ Launch of RCS (SMS 2.0) in FRANCE.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Splio is a New Loyalty Marketing platform that enables brands to acquire, engage and retain customers on & offline on all channels.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Digital agency expert in E-commerce and conversion.
Our "CONVERSION PACKAGE" (audit, benchmark, models and recipe) will enable you to achieve your digital growth objectives by significantly improving your conversion rate.
Our approach has already convinced players such as Monceau Fleurs, Dalloyau, Treca, Simmons.
Our "CONVERSION PACKAGE" (audit, benchmark, models and recipe) will enable you to achieve your digital growth objectives by significantly improving your conversion rate.
Our approach has already convinced players such as Monceau Fleurs, Dalloyau, Treca, Simmons.
Activities
- Digital Marketing
Description A content strategy consulting firm that helps companies achieve all their business goals with attractive, engaging and creative contents:
Editorial strategy, Videos, Podcasts, content Recycling and much more.
The right content, at the right time, to the right people.
Editorial strategy, Videos, Podcasts, content Recycling and much more.
The right content, at the right time, to the right people.
Activities
- Digital Marketing
Description Tagadamedia is specialized in the generation of qualified leads through its proprietary sites (surveys, recipes, decoration, health and beauty etc.). We detect intentionist profiles & carry out multi-channel campaigns on a performance model on behalf of various advertisers (telecoms, energy, automotive ...)
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences.
Activities
- Customer Relationship
Description Created in 2012, Target2Sell is the first AI data-driven platform dedicated to the personnalization of the customer experience for all ecommerces. The solution offers new innovative personnalized experience to your clients in order to growth your sell in the revolution of Commerce 1to1!
Activities
- Digital Marketing
Description Teeps develops social marketing and advocacy softwares to help brands identify what engages their communities and tranform this engagement into sales : client acquisition, ambassadors programs, "new generation" relational loyalty programs. We are 40 experts serving +25 european major accounts like L'Oréal, Sephora, Total Direct Energie, Suez,...
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Teester is a User Generated Video platform.
Our solution allows brands & retailers to automatically create & broadcast videos made directly by their customers. These videos are then automatically showcased on their product pages, social media...
The goal: build trust and drive sales with authentic videos made by real customers.
Our solution allows brands & retailers to automatically create & broadcast videos made directly by their customers. These videos are then automatically showcased on their product pages, social media...
The goal: build trust and drive sales with authentic videos made by real customers.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description We are the worldwide leader in outsourced omnichannel customer experience
management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services.
management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Teleperformance KS, the Analytics subsidiary of the TP Group, is dedicated to the analysis of the Voice of the Customer and the Employee:
> Market research: a holistic view of what customers expect
> Predictive behavioral analysis
> Voice and Text interaction analysis,
> Enterprise Feedback Management
> CX Organization Strategy Consulting
> Market research: a holistic view of what customers expect
> Predictive behavioral analysis
> Voice and Text interaction analysis,
> Enterprise Feedback Management
> CX Organization Strategy Consulting
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description At Tersea we offer taylored solutions designed to your specific customers issues.
We like complex projects and thinking out of the box.
We are passionated about creating inoovative solutions for our customers: developping tools, designing new processes...
We like complex projects and thinking out of the box.
We are passionated about creating inoovative solutions for our customers: developping tools, designing new processes...
Activities
- Customer Relationship
Description Tinyclues helps marketers to deliver on product and revenue goals by putting customers first. Tinyclues’ AI predicts buying intent for every offer so marketers can target customers with things they want to buy and build a campaign plan to deliver more revenue while keeping their CRM database healthy.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description TokyWoky’s community platforms help ecomm and retail brands gather, retain and activate their best customers.
H&M, L’Oréal, Boulanger and many others rely on TokyWoky to create an engaged customer community that drives emotional loyalty and advocacy.
H&M, L’Oréal, Boulanger and many others rely on TokyWoky to create an engaged customer community that drives emotional loyalty and advocacy.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Touch & Sell offers a complete Growth Enablement platform with global support to help companies grow. Our tools and services align all teams and processes to drive sales in line with your strategy.
Activities
- Digital Marketing
Description TSC agency is a CX Digital Agency. It is a customer-centric player at the heart of the digital conversation and customer engagement innovation. TSC creates and activates digital communities based on deep understanding of the value of the connected customer to brands and their peers. We combine creative and technological innovation !
Activities
- Digital Marketing
- Customer Relationship
Description Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data and experiences across the enterprise. With this approach, brands can adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale
Activities
- Customer Relationship
- Customer insights
Description ViaDialog, certified ISO 22301 and a major player since 2004, presents ViaFlow, the first intelligent and codable platform for customer interaction management. Thanks to its artificial intelligence tools, ASR, NLP, NLU, ViaDialog also offers its custom voicebot solutions for the automation of natural language exchanges.
Activities
- Customer Relationship
- Customer insights
Description Semantic AI to harness the Voice of Customer, in all its forms, and automate Customer-Facing Conversational Processes. Effortlessly.
viavoo ANALYTICS : turning multi-source verbatim into actionable insights for business users.
ILIBOT by viavoo : enabling end-to-end conversational AI : callbot - mailbot - chatbot.
viavoo ANALYTICS : turning multi-source verbatim into actionable insights for business users.
ILIBOT by viavoo : enabling end-to-end conversational AI : callbot - mailbot - chatbot.
Activities
- Customer Relationship
- Customer insights
Description Vidata offers an innovative solution to mass generate personalized videos for each customer using data unique to each customer. Each of your customers and prospects will watch a unique video that really meets their expectations and needs. No more generic videos !
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description The SaaS VideoEngage platform makes video a powerful tool for engagement and sales: conversions +45%, lower lead costs, efficient SEO. Discover the platform and our turnkey volume video production solutions for efficient production AND distribution on all media: websites, blogs, emails, social networks.
Activities
- Digital Marketing
Description For more than 20 years, Vocalcom has been a leader and global provider of cloud and on-premise omnichannel contact center solutions for customer service, sales / marketing and debt collections. Vocalcom technologies are designed to simplify the management of customer interactions across all channels and improve agent productivity.
Activities
- Customer Relationship
Description Vonage Contact Center is a cloud-based omnichannel contact center / CTI platform. Thanks to CRM integration, it places customer data at the heart of customer service, giving agents real-time access to customer data. This ensures a smooth, positive, and personalised customer experience while providing an unparalleled agent experience.
Activities
- Customer Relationship
Description Voxygen is a French publisher of high quality, text-to-speech software based on AI, and develops customised digital brand voices, aimed at revitalising and differentiating customer relationship services.
Voxygen is positioned to play a major role in the fast-growing voice technology market.
Voxygen is positioned to play a major role in the fast-growing voice technology market.
Activities
- Customer Relationship
Description Webhelp creates game-changing customer journeys.
We are your global partner that designs, delivers, and optimizes unforgettable human experiences for today’s digital world
From sales to service and content moderation to credit management, we’re your end-to-end partner across all B2C and B2B customer journeys.
We are your global partner that designs, delivers, and optimizes unforgettable human experiences for today’s digital world
From sales to service and content moderation to credit management, we’re your end-to-end partner across all B2C and B2B customer journeys.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description The Leader generation :
Cosponsoring
Coregistration
Retargeting
Email marketing
SMS
Webrivage is based in 3 countries : France, Italy, Spain.
We can collect more than 6 million qualified contacts per month.
450 clients
From 0,10€ / lead.
Cosponsoring
Coregistration
Retargeting
Email marketing
SMS
Webrivage is based in 3 countries : France, Italy, Spain.
We can collect more than 6 million qualified contacts per month.
450 clients
From 0,10€ / lead.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description WelcomeTrack today accompany’s e-commerce merchants, in their clients post-purchase experience. Our seamless solution enables personalized customer experience; tracks the various stages of all their delivery orders; and calculates KPI’s to continuous manage daily operations.
Activities
- Customer Relationship
Description Wisecom, the first call center in the heart of Paris (8th & 10th) (250 work positions).
Justifying a solid legitimacy, the group has been able to re-invent the business around customer relations and offer a unique offer combining the best human talents and the latest technological innovations.
Justifying a solid legitimacy, the group has been able to re-invent the business around customer relations and offer a unique offer combining the best human talents and the latest technological innovations.
Activities
- Customer Relationship
- Customer insights
Description Wizaly is an attribution solution and a decision support tool that optimizes the media mix thanks to a 100% data driven vision of the effectiveness of your marketing channels. The solution provides you with the most objective centralized view of your omnichannel marketing mix performance and allows you to leverage your advertising investments.
Activities
- Digital Marketing
Description In an increasingly interconnected world, where everything is just one click away, customer feedback has never had such a huge impact on business performance.
WizVille is a SaaS-based enterprise solution which helps retailers listen to their customers, mobilize their teams and take control of their online reputation ... with great simplicity.
WizVille is a SaaS-based enterprise solution which helps retailers listen to their customers, mobilize their teams and take control of their online reputation ... with great simplicity.
Activities
- Customer Relationship
- Customer insights
Description Digital agency specialized in acquisition and conversion, Yumens sets up adapted and agile digital strategies based on webmarketing tools : search engine ads and optimization, social networks, content writing, web analysis, etc. We develop the business of SMEs and ETIs thanks to the expertise of our 11 regional agencies.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Zaion is the European expert in AI-enhanced customer relationship solutions.
Through a unique and innovative combination of Callbot, Chatbot and Messagingbot, Zaion enhances the customer experience by placing voice at the heart of an engaging, interactive and efficient relationship.
Through a unique and innovative combination of Callbot, Chatbot and Messagingbot, Zaion enhances the customer experience by placing voice at the heart of an engaging, interactive and efficient relationship.
Activities
- Customer Relationship
Description Zeotap is the next-generation Customer Data Platform. Its Customer Intelligence Platform (CIP), empowers brands to unify, enhance and activate customer data in a cookieless future, all while putting consumer privacy and compliance front-and-centre. Recognised by Gartner as a "Cool Vendor", Zeotap works with over 80 of the world's top 100 brands.
Activities
- Digital Marketing
- Customer Relationship
- Customer insights
Description Acquire, grow and retain customers. Leverage consumer intent data, first party data and result driven AI. Personalise the experience to your audience's interest, built on real-time data to improve effectiveness. Orchestrate omnichannel journey to gain consistency, optimise spends & performances across all digital channel (average +20% incremental)
Activities
- Digital Marketing