Exhibitors

Description AB Tasty is the platform for customer experience optimization, with features like experimentation, personalization, and product optimization to streamline your users along the buyer journey. Whether your KPI is a fast conversion, a subscription, or frequency of use, AB Tasty's platform is built to optimize every digital touchpoint.

Description Académie du Service inspires, imagines, designs and co-builds outstanding Customer Experiences every day with the ambition of finding the levers of attraction, engagement and loyalty for your customers. Consideration Symmetry is the conviction that guarantees that the transformation of the organizations will be made.

Description Acolad is the European leader in professional translation, with a presence in 14 countries and on 3 continents. TextMaster is the group's digital content & e-commerce specialist. Acolad can meet all of your linguistic needs (translation, localisation, interpreting, and DTP) thanks to its network of expert translators and state-of-the-art technologi

Description Actito is the agile marketing activation platform for your customer journeys. Solution in SaaS mode and with integrated CDAP, Actito allows you to integrate all your tools, centralize your data, and therefore orchestrate your marketing stack at a central point. Run your multi-channel campaigns and engage your audience!

Description Adenlab is an agency oriented towards traffic acquisition and conversion for its customers.
We develop our own automation technologies to achieve our clients' goals faster and ensure effective collaboration.
Solutions : Analytics, SEA, SEO, SOCIAL, AMAZON, AUTOMATION

Description Since 2010, Adforall has more than 20 employees to help you realize your growth ambitions.

With 150 active customers, from SMEs to major accounts. We are certified Google Partner Premier.

Represented by 3 distinct poles :

Adforall: Media buying & referencing
Allforweb: Tech & Tracking
Fundamentals: Graphic Design & Communication.

Description Supported by more than 550 employees, our group is a major chalenger in cross-channel marketing in Europe. We are also present in France, Spain and Portugal.

Description AWE is a consulting, technology and marketing services firm. We are helping our clients with strategy, data management, content marketing, performance management and marketing automation.

Description Grâce à notre équipe de 150 consultants, spécialistes et experts, nous sommes un accélérateur de performance intervenant du cadrage à la réalisation. Connecteur entre le marketing et l'IT, pragmatique et indépendant, nous œuvrons pour le transfert de compétences à nos équipes clientes.

Description Supported by more than 550 employees, our group is a major chalenger in cross-channel marketing in Europe. We are also present in France, Spain and Portugal.

Description Acteur majeur de l’outsourcing depuis plus de 20 ans, ADM VALUE vous apporte un savoir-faire reconnu dans la gestion de l’expérience client multi-canal et des opérations de Back-office. Filiale de Tessi, ADM VALUE dispose de 15 sites de production en France, Espagne, Maroc, Madagascar et au Sénégal, pour gérer l’ensemble de votre relation Client.

Description Digital and direct marketing expert, Adress Company monetizes and markets its partners datas to help them recruiting potential customers, online community, subscribers or donors. Thanks to its digital expertise and client knowledge, Adress Company advises you on your future campaigns.

Description N ° 1 in generations of performance-based transactions on social networks (with back-up of Order IDs in support).

Elected Facebook Europe Top Spender 2019 with more than € 1M in monthly expenses.

100+ clients trust us.

Description Advalo is an individualized marketing platform that relies on artificial intelligence to facilitate the exploitation of data, allow marketers to gain relevance and efficiency in their targeting and product recommendations, and ensure an immediate and lasting impact on the brand's turnover.

Description Your future customers are in Affilist !
Identify the intentionists, increase the efficiency of your sales teams.
+ 30 million qualified profiles BtoC and BtoB from moments of life.
Also communicate towards pregnant women and young parents via the MUMSLIST + 3 M profiles.

Description The quality of the response delivered to clients has become a major stake for all companies. With the customer service software tool Akio.Cx, your customer service will develop a personalised experience for your clients, across all channels (voice, e-mail, chat, social media) thanks to unified client knowledge reinforced by semantic analysis.

Description Alcméon is the most advanced business messaging platform for major brands. Alcméon is a powerful SaaS messaging hub that transforms your Facebook, Messenger, WhatsApp, WeChat or Apple Business Chat accounts into new customer service, marketing and sales channels with its hybrid technology.

Description Allo-Media provides an AI platform based on Call Tracking, Automatic Natural Language Recognition, and Speech Analytics that helps you convert your calls into the right actions.

Description abC is a French company, a branch of the Armatis-lc group, who provides their expertise in the fields of Customer Relationship Management.
abC helps companies in building, managing and implementing operational systems, software solutions and necessary consulting services to drives the project success.

Description AT Internet is an international Digital Analytics leader. Its solution,
Analytics Suite Delta, enables companies to optimise their business decisions, engage their audiences over the long term and boost their growth. Fully GDPR compliant, AT Internet measures more than 20,000 sites and applications from the world's leading
brands across all indust

Description ATECNA Paris / Lille / Montreal
Co-create solutions for your digital efficiency
- 200 digital experts, consulting force, on-demand (immersion & remote)
- Co-management of your Digital Outsourcing (Factory), your backlogs at the best cost
- Quickly adapt your customer experiences
- Train your teams for more efficiency
Are we talking about you?

Description Avanci,a subsidiary of MVGroup, is a data and CRM consulting firm based in France and focused on relationship marketing and ROI. Avanci combine 20 years of experience in database marketing, CRM and loyalty strategies.

Description Avent Media puts data, customer experience and performance at the heart of its thinking and meets the objectives of traffic, drive to store / omnichannel, acquisition and data enrichment. Endowed with strong creativity and a capacity for innovation, the agency creates tailor-made campaigns in email, programmatic, influence or social networks.

Description The SaaS customer review management solution Avis Vérifiés measures and analyzes customer satisfaction through the collection, moderation and restitution of post-purchase consumer reviews.
The customer reviews allow you to increase your sales performance while maintaining transparency with your customers.

Description Axialys offers a suite of cloud «telephony as a software» that allows to address the different uses of telephony in business. Find all the features of IP telephony connected to your business tools.
They trust us : Les Galeries Lafayette, Meetic, Promovacances, VeryChic, Franprix, DPD and plenty others !

Description Expert in Data Marketing and aquisition: Emailing Acquisition, Lead Generation, Affiliation Platform, Native Ads, Social Ads, re-activation of inactives. Our guideline is to anticipate, to pilot, to mesure and to optimise your digital projects in order to perfectly respond to your economical model.

Description Captain Wallet is the leading mobile wallet marketing platform in Europe. Our technology helps brands to deliver personalized messages and customer experiences on mobile by transforming direct marketing tools into wallet passes through Apple Wallet and Google Pay. Our clients? McDonald's, Decathlon, Carrefour, Europcar, The Kooples or Yves Rocher..

Description CARIBOU
MARKETING CONSULTING AGENCY

Our ambition, your success. Our vision, to combine added with shared values.
Creation, imagination and ingenuity have been our key words. Every day, we are committed to listen to you, understand your needs and bring you innovation, quality, responsiveness and professionalism.
Independent agency, founded in 1995.

Description BYCHALL, Challangel's innovative solution to boost brand communities. A true website dedicated to the animation of corporate customers or their collaborators, ready and customizable.

Description Cloud Media is a marketing agency, focused on advertising targeting.
From creation to distribution, we set up marketing operations for our clients.
We help them in acquiring new customers online or in drive to store.

Description Comdata is a leading innovative global service provider in Customer Interaction and Process Management. We have been helping clients to maximise their customer value since 1987. Combining an international footprint with strong local expertise, our teams of over 50,000 passionate employees work in 30 languages across 4 continents and 22 countries.

Description Made in France outsourced customer relationship, multichannel and multilingual (24/365).
A proactive and agile partner, COMEARTH builds you tailor-made solutions, scalable and balanced between human and technology.
More than 15 years working alongside brands to meet the challenges of acquiring, developing and retaining their customers.

Description Commanders Act makes it easy to take control of prospect and customer data through the various applications of its Customer Data Platform (TagCommander, TrustCommander, FuseCommander, MixCommander and DataCommander).

Description Critizr enables brands to build 'Customer Obsession' at all levels of the organization by creating a strong emotional connection between stores, customers, and headquarters. It allows your customers to send their feedback directly to point of sale managers (stores, restaurants, agencies, garages, etc.).

Description SaaS provider, D-AIM offers pragmatic, ethical and accessible “marketing individuation” marketing solutions combining artificial intelligence and human intelligence and allowing brands to manage unique, respectful and fulfilling relationships with each client.

Description Dartagnan est la solution SaaS de création et de production d’emails optimisées pour tous les devices (responsive).
Mise à disposition des équipes métiers, (CRM, Digitales, ...) la conception d'email responsive performant n’a jamais été aussi simple !
Dartagnan est compatible avec l'ensemble des solutions de routage ou de marketing automation.

Description Specialized in Data Driven Marketing and founder of Profilia, one of France’s biggest mega database, Data Company supports you in your marketing operations and CRM. With more than 45 millions contacts, a great expertise in Data Science and technical know-how, Data Company offers data marketing solutions tailored to each client.

Description Diabolocom is the omnichannel cloud contact center platform for customer service and sales teams. Its ability to integrate with all CRM & information systems and its ease of use enable companies to boost their sales and to build customer loyalty.

Description Boost your growth and increase the ROAS of your campaigns!
Digimood helps you get the most of business out of the main traffic sources.
SEO : exclusive monitoring tool, strong technical skills and content marketing strategy
Search & Social Ads : Google Partner Premier and Facebook Marketing Partner ("Technical Service", only 10 partners in FR)

Description DIGITAL MAG est le magazine de référence des professionnels du Numérique, du Marketing Direct, du E-commerce et du M-commerce.
Le magazine propose plusieurs axes de sujet à travers des Zoom sur, des portraits, des dossiers, des enquêtes, des actualités, des paroles d’expert... Les vraies réponses aux vraies questions sont dans DIGITAL MAG !

Description Digitaleo offers a local and collaborative communication solution for brands and networks. For 15 years, we have helped more than 4000 customers to activate their local communication. We are the only solution on the market offering an all-in-one tool with already 6 communication channels.

Description We help companies increase their visibility through digital, generate more qualified leads and business opportunities.
This is done through :
> A good inbound marketing strategy
> A good CRM
> A good marketing automation tool
> Well-trained marketing and sales teams
> A ROI-based approach

Description Divalto, editor of CRM and ERP solutions, visionary and agile.
With 12,000 customers referen. Customer satisfaction is our priority.
Our Divalto weavy solution, the CRM connected to the field, manages your customer relationship from A to Z.
It boosts the performance of your sales force.
A real CRM tool in SaaS mode that protects your customer data.

Description Since 2000, Dolist has been a Data, Marketing E-mail & SMS expert. Our offer combines a set of tools and multi-platform services dedicated to the optimization of our clients marketing campaigns.

Description Dream’s accompagne ses clients sur l'expérience, en 360° et de bout en bout.

Dream's peut vous accompagner vers les trois objectifs suivants:

1.Améliorer l’expérience client
2. Réduire ses coûts
3. Optimiser le parcours client

Grâce à trois accompagnements

1. Consulting CX UX
2. MOA Gestion de projet (CRM, CTI)
3. Change Management

Description Created in 2008, easiware is a French Saas software publisher. Its all-in-one platform for omnichannel customer interaction management centralizes customers’s interactions, facilitates requests processing and increases satisfaction tenfold ! easiware helps more than 400 existing or aspiring love brands in their daily Customer Relations.

Description EasyVista is a global software provider of intelligent service automation solutions for enterprise service management and self-help.Leveraging the power of Self-Help, AI, and Micro Apps to create customer-focused service experiences, EasyVista helps companies to improve employee productivity, reduce operating costs, increase customers satisfaction.

Description Efficy is the European leader of CRM solutions (Efficy CRM, E-Deal, INES CRM, SumaCRM). Efficy counts more than 185 000 daily users in 33 countries. The 220 Efficy Group employees work on customer satisfaction for companies from different industries: Banking & Insurance, Manufacturing, Museums, Retail, Social Housing, etc.

Description Since 2007, the Voted Customer Service of the Year tests the Customer services’ quality through out mystery shoppers’ tests and reward the most effective companies by universe of consumption. It is also organized in Spain, UK, Germany, Morrocco and Tunisia.
Find out more on escda.fr

Description Emarsys is the only omnichannel customer engagement platform designed to accelerate business results. By quickly aligning the desired business results with recognized omnichannel customer engagement strategies (crowdsourced by major brands in your industry).

Description At Evolutive Group, we are "100% e-merchants", it is our DNA to help our customers daily with a pragmatic, no-frills and “business first” approach.
We advise and accompany our customers in the development of their digital activities, through e-commerce management, replatforming, migration, UX and design, SEA / SEO, QA, but also resource placement.

Description FIDELIZ edits the 1st dynamic marketing segmentation solution, designed to increase loyalty and customer value. Winner BPIfrance and Best Innovative Company, FIDELIZ continuously identifies your strategic segments and injects them into your CRM/campaign tools, for 100% operational activation.

Description Freshworks is a customer and employee engagement suite which enable you to delight your customers wherever you are. Our products help your sales, marketing, support, IT, and HR teams deliver the best customer experiences. Discover the refreshing business software that your teams will love. All of our products are ready to go and easy to use.

Description Gamned! - TF1 Group - helps brand build up meaningful and engaging digital advertising campaigns on all screens (TV, display, video, social, audio, DOOH…).
With its team of programmatic experts, Gamned! guarantees performances, exclusive audience, consulting and top notch training!

Description Genesys® pioneered Experience as a Service delivers more than 70 billion remarkable customer experiences for 11000 organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences.

Description Place your sales associates at the heart of your omnichanel strategy.

With Heyp!, your store teams can build a special and lasting relationship with their customers :
-By communicating directly and instantly with these customers, through WhatsApp or text
-By enriching customer knowledge, with information gathered during visits and discussions

Description Holy-Dis offers a full range of software and services dedicated to activity forecasting, scheduling and time management. Our software is tailored for the specific needs of the Customer Relationship sector. Holy-Dis, it’s a 30 years’ experience history and a team of 55 experts adressing and solving the problems of 4,500 customers.

Description Hubicus is the leader in Quality Monitoring.
A subsidiary of the BVA group, Hubicus offers Quality monitoring solutions for the customer experience.
Thanks to its position and its expertise of over 10 years, Hubicus supports more than a hundred companies in measuring, managing and implementing effective action plans.

Description idFuse is an email marketing agency involved in data marketing for professionals. It is being renamed idFuse further to the launch of our « all-in-one » solution to manage data marketing.

Description imagino is a Customer Data Platform enabling data and business users to access, reconcile and activate customer data, whatever its nature and origin, among a single platform

Description INIT is a Marketing research company expert in customer relations studies (customer satisfaction surveys, customer journey studies, ...) and
in customer experience optimization (CX advice and support, development of the customer culture).
Created in 1995, INIT is the 1st French specialist recognized in the field.

Description An omnichannel customer service solution that empowers organizations to transform their CX, innso was born in the heart of the contact center environment. Its software solutions stand out from the crowd because of a unique inside-out approach to development.

Description Solution de gestion des interactions clients multicanal.

Soyez là où se trouvent vos clients en leur proposant les canaux de communication adaptés à leurs habitudes et à leur génération : voix, email, SMS, webchat, visio, webcallback et réseaux sociaux. Vous ne manquez plus aucune interaction et traitez chaque client comme un VIP !

Description Kameleoon is an AI-driven personalization and A/B testing platform for digital product owners and marketers who want to increase conversions and drive exponential online revenue growth, tailoring their website and apps to the needs of each and every one of their visitors.

Description Your partner to accelerate the growth of your Facebook Ads, Instagram Ads & Google Ads campaigns.

Certified Facebook Marketing Partner & Google Partner, Kamp'n helps many advertisers through a unique positioning on the market between technology and human expertise.

Description Robust omnichannel solution to improve the efficiency of Contact Centres.
Kiamo captures, orders and distributes all multimedia streams according to business rules, availability and skills of advisers. Designed for all users, the solution stands out for its functional richness , its ergonomics and its reliability.

Description KPAM is a leading consultancy company in France specialised in mapping Customer and Employee Journeys. The journey maps are made from customers’ and employees’ verbatim comments collected from your satisfaction or engagement surveys. We are also experts at mirroring customers and employees experiences.

Description Learning Tribes, an international training group specialising in Customer Relationship Management, develops complete, innovative and customised blended learning solutions (face-to-face, digital, mobile learning, etc.) to help you transform the learning experience of your employees.

Description .

Description Majorel is a global player on the customer relationship market. We are a leader in Europe, Africa and the Middle East, present in 28 countries with more than 45,000 employees.
Majorel is a key player in the interactions of major brands with their customers throughout their life cycle: acquisition, customer life, loyalty.

Description Data Marketing consulting and support: Database completeness, Data management, 360° customer view, Marketing automation, Cross-channel customer/prospect activation, Multi-channel retargeting, Detection of “intent to buy” and “life moments” targets, Data mining (AI algorithm, deep learning,…)

Description Provider of high added value services, MCC specializes in the outsourcing of customer relations, telemarketing, business management, as well as the provision of back office tasks.

Description MARKETIZ
PERFORMANCE MARKETING
Develop your visibility
Increase awareness and visibility of your business while federating a community
Generate leads
Launching targeted and attractive advertising campaigns allows prospecting by attracting new users

Description Mediatech-cx is the French market leader in Customer Experience management software: measure, analyse customer perception through surveys, web reviews and all available data. It empowers each employee to act instantly to improve customer experience.
80+ customers worldwide: Cofidis, Crédit du Nord, Nature et Découvertes, Nespresso, La Poste...

Description Digital agency specialized in acquisition and conversion, Mediaveille sets up adapted and agile digital strategies based on webmarketing tools : search engine ads and optimization, social networks, content writing, web analysis, etc. We develop the business of SMEs and ETIs thanks to the expertise of our 11 regional agencies.

Description Smart Data
for outstanding experiences

Description datacadabra is a data marketing suite in SaaS mode entirely dedicated to the business. datacadabra allows to support users on the whole data exploitation chain. From the structuring of data to the creation of targets for marketing operations through the preparation of analyses and the analyses themselves.

Description Mo & Jo is a growth 360 agency supporting its clients in defining and implementing their digital growth strategy. (Emergence, customer recruitment, traffic acquisition, lead acquisition, audience engagement, drive to store, media)

Description Business Process Outsourcing Company & Call Center.
Myopla is providing an innovative approach to customer service and a variety of solutions :
Customer Service via WhatsApp,
Abandoned Transaction / Cart Solutions,
Customer Retention,
Customer Winback,
RPA Solutions, Zendesk,
Artificial Intelligence Lab,
Digital Marketing Solutions,
Leads.

Description MyQM is a SaaS solution for quality control of your Customer Relationship Centers.
With MyQM, you embark your teams in a process of continuous improvement of the delivered quality.
Its agility and ergonomics, coupled with our artificial intelligence solution, allow you to pilot a structured and structuring quality strategy.

Description NEW GENERATION AGENCY is a webmarketing agency,
specialized in acquisition strategy :

Consulting digital marketing
SEO / SEA / SMA / EMAILS campaigns
Optimization of user journeys
Landing pages & websites production
Content production

We help clients to appropriate digital business opportunities, by integrating consulting and operational phases.

Description Nixxis is a creator of last generation unified contact center software solution. It transforms your call center operations giving a single, unified platform for a full breadth of customer contact capabilities for inbound, outbound, IVR, omnichannel, bots and proactive contact capabilities and collaboration functionality. 100 000 daily users.

Description Notify revolutionizes customer relationship marketing with perfect timing.
This innovative approach allows brands to address their targets at the right time: when they are connected and therefore available by email, push notif or outgoing calls.
60 notifyers coach clients like Carrefour, Sarenza, Bouygues telecom...

Description NP6 is the only French omni-channel marketing automation platform designed to increase the commitment and loyalty of your customers. From a single and intuitive interface, centralise all your data, segment your audiences and communicate with your customers on their favorite channels: email, mobile, web, social media, print, etc.

Description Boost your customer relationship with optimisation of your process. Deploy our Gift Cards solutions on B2C & B2B distribution channels to attract new customers. Communicate and broadcast your documents with a 360 degree view. Speed up your contractualisations using our digital platform.

Description Odigo, a Capgemini brand formerly known as Prosodie-Capgemini, helps large organizations
connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge,
proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and
a satisfying, engaging experience for service agents.

Description OLYN SOFT, 1st user-oriented software for marketing & sales.
The ideal tool for marketing & sales digitalization, for better operational performance.
By centralizing data, dashboards and tailor-made reporting interfaces, you manage your activity and sales cycles in real time.
#DigitalTransfo
#CustomerCentric

Description Opportunity provides OMNI, its automated customer interaction web platform. OMNI combines AI, conversational media and dematerialized sales and payment solutions, 100% mobile friendly. All our solutions are thought and designed to ensure a clearly shown ROI.

Description Founded in 2003, Outsourcia Group is an outsourcing company that specializes in Customer Relationship Management, non-voice BPO/ Back Office Functions, IT & Digital Development and Market research.

Description Partoo optimizes the online visibility and e-reputation of brands in order to attract new customers to their points of interest thanks to innovative technology.

Description PRAXIDIA, the Teleperformance Group's Customer Knowledge and Customer Experience & Employee Ownership consulting subsidiary, is dedicated to CX Organizational Strategy Consulting, Voice and Text Interaction Analysis, and Predictive Behavioral Analysis, transforming interactions into action levers with rapid ROI.

Description Founded in 2007, Proxem is the French pioneer of Semantic Analysis of textual data for companies.
30 years of R&D in AI applied to the semantic allowed to develop Proxem Studio, a combination of rule-based natural language understanding, natural language processing, and machine learning technologies.
Dassault Systèmes acquires Proxem in 2020.

Description Our 200 experts passionately amplify the business of our clients!
How?
Men: experts in Digital AND in Point of sale activation.
Techno: techno market AND proprietary tools = + 20% ROI
Data: Our 27M cookies 30 days from merchant sites = Very customised audiences.
With us 1 + 1 = 3!

Description Customers are at the heart of digital transformation. But brands struggle to find the balance between frictionless customer experience, data security and privacy control across all their applications. Identity is central in finding this balance and forging a personalized experience that delivers value to customers and brands.

Description Since 2010 Relatia has been helping you, on all digital channels to: design, deploy, animate and operate your customer relationship marketing - mobile, localized & personalized - measuring performance whatever your platforms and technical bases.
MARKETING | GAMIFICATION | MOBILE-CRM | EMAIL | STUDIO | DATA

Description REMAILME, LEADER OF EMAIL RETARGETING.
Our ambition is to provide more volumes, the best service and more performance for our customers.
Real-time technology allows us to reach high KPIs on our campaigns: 30% of open rate, 32% of CTR and a conversion rate multiplied by 3.

Description RingCentral, Inc. is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. RingCentral provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally.

Description Founded in 2010, SaleCycle is a behavioural marketing company specialised in conversions optimisation, reducing cart abandonment and user experience improvement. Thanks to our email and on-site solutions, you can reconnect with visitors during the whole customer journey. SaleCycle can increase your conversion rate by up to 8.5%.

Description Sales Enablement application, Salesapps boosts sales performance by aligning Sales & Marketing. The sales representative creates a new customer experience during field or remote meetings, he is better equipped to enhance his offer and sell more! Salesapps won the award of the best sales presentation application.

Description SaaS Feedback Management tool and services provider, we gather all kinds of customer feedback, analyse them and help firms monitoring customer experience all along the customer journey thanks to IA.

+ 15 K users and 50 VoC programs on board : Enedis, Suez, Auchan, Oui Sncf, Crédit Agricole, Boursorama, Pierre & Vacances Center Parcs, Barrière.

Description Selligent is an intelligent omnichannel marketing and experience cloud platform company. Our dynamic technology provides actionable insights that empower companies to deliver more personalized and valuable consumer engagements, resulting in compelling experiences across all channels.

Description Whether you’re looking for increased online performance or brand visibility, Semji is your trusted SEO solution. Our technology and team of SEO specialists provides tailored services : Semji Platform empowers marketers to turn brand online content into business results, SEO campaign, SEO audit, linkbuilding, monitoring SEO performance...

Description Sereneo combines AI, automation and human through the digital customer journey engine to limit the customer effort and make the advisor’s activity easyer.
In 2020, its new omnichannel bot/agent platform enables collaboration and synergy between autonomous bots and augmented agents to upgrade the customer relationship and to reduce its costs.

Description Sitel Group is one of the largest customer experience companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions

Description Smart Tribune is a SaaS company which provides smart self-service solutions for digital customer relationship. Our solutions help customers to get relevant and immediate answers, 24/7, by their own. For companies, we offer a better user experience while reducing their contact rate.

Description French A2P mobile messaging platform (CPaaS) — SMS, TTS, RCS & WhatsApp Business API

Specialist in supporting companies for sending SMS and TTS through our platform:
- SMS notification via our APIs,
- SMS Marketing through CRM plugins (Adobe Campaign, Marketo, Eloqua,...).

⭐ Launch of RCS (SMS 2.0) in FRANCE.

Description Plateforme n°1 de la génération de transactions sur les réseaux sociaux. Socialperf propose une diffusion sur Facebook, Instagram, Snapchat, Twitter, Tik Tok, Pinterest, blogueurs et influenceurs et programmatique et tout ceci à la Performance.
Contrôle attributibution systeme des ventes réseaux sociaux et Programmatique.

Description Tagadamedia is specialized in the generation of qualified leads through its proprietary sites (surveys, recipes, decoration, health and beauty etc.). We detect intentionist profiles & carry out multi-channel campaigns on a performance model on behalf of various advertisers (telecoms, energy, automotive ...)

Description Created in 2012, Target2Sell is the first AI data-driven platform dedicated to the personnalization of the customer experience for all ecommerces. The solution offers new innovative personnalized experience to your clients in order to growth your sell in the revolution of Commerce 1to1!

Description Teeps develops social marketing and advocacy softwares to help brands identify what engages their communities and tranform this engagement into sales : client acquisition, ambassadors programs, "new generation" relational loyalty programs. We are 40 experts serving +25 european major accounts like L'Oréal, Sephora, Total Direct Energie, Suez,...

Description Teester is a User Generated Video platform.
Our solution allows brands & retailers to automatically create & broadcast videos made directly by their customers. These videos are then automatically showcased on their product pages, social media...
The goal: build trust and drive sales with authentic videos made by real customers.

Description We are the worldwide leader in outsourced omnichannel customer experience
management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services.

Description At Tersea we offer taylored solutions designed to your specific customers issues.
We like complex projects and thinking out of the box.
We are passionated about creating inoovative solutions for our customers: developping tools, designing new processes...

Description Tinyclues allows brands to scale their customer marketing and sustainably grow repeat revenue.
Identify and execute campaigns that work by bridging the gap from raw customer data to successful marketing actions with deep learning.

Description TSC agency is a CX Digital Agency. It is a customer-centric player at the heart of the digital conversation and customer engagement innovation. TSC creates and activates digital communities based on deep understanding of the value of the connected customer to brands and their peers. We combine creative and technological innovation !

Description Semantic AI to harness the Voice of Customer, in all its forms, and automate Customer-Facing Conversational Processes. Effortlessly.

viavoo ANALYTICS : turning multi-source verbatim into actionable insights for business users.

ILIBOT by viavoo : enabling end-to-end conversational AI : callbot - mailbot - chatbot.

Description Vidata offers an innovative solution to mass generate personalized videos for each customer using data unique to each customer. Each of your customers and prospects will watch a unique video that really meets their expectations and needs. No more generic videos !

Description The SaaS VideoEngage platform makes video a powerful tool for engagement and sales: conversions +45%, lower lead costs, efficient SEO. Discover the platform and our turnkey volume video production solutions for efficient production AND distribution on all media: websites, blogs, emails, social networks.

Description For more than 20 years, Vocalcom has been a leader and global provider of cloud and on-premise omnichannel contact center solutions for customer service, sales / marketing and debt collections. Vocalcom technologies are designed to simplify the management of customer interactions across all channels and improve agent productivity.

Description We enrich customer experience and shape business solutions to create lasting value for the world’s most exciting companies. We use our smarts, our hearts – and a drive to make business more human.
We do everything from helping our clients to build smarter, human customer experiences, to moderating their social media, and providing payment services.

Description WelcomeTrack today accompany’s e-commerce merchants, in their clients post-purchase experience. Our seamless solution enables personalized customer experience; tracks the various stages of all their delivery orders; and calculates KPI’s to continuous manage daily operations.

Description In an increasingly interconnected world, where everything is just one click away, customer feedback has never had such a huge impact on business performance.
WizVille is a SaaS-based enterprise solution which helps retailers listen to their customers, mobilize their teams and take control of their online reputation ... with great simplicity.